Procuman Services

Support, Administration and Customization

Software Support

Email us a support question or write to our WhatsApp group. There is always someone to help you.

Admin Support

We are here to save you from all that trouble.

Docs and Tutorials

Check our documents section for tutorials for any advanced topics that you may encounter

Developer Service

Do you want something to be done in a specific way and you want us to do it for you. Ask for a quote for additional works.

Application hosting services (Amazon Cloud):

  • Procurement Software as a Service hosting on high performance Amazon Cloud servers
  • 7-day rotating Backups in Amazon Cloud
  • Email support for customer incidents
  • 24/7 monitoring service
  • Option for dedicated server or customer’s own hardware
  • Security certificate and certificate maintenance

Technical support and system administration:

  • Configuration of new users, user security groups and access rights
  • Maintenance of SuiteCRM settings
  • SuiteCRM platform upgrades
  • Additional custom fields configurations
  • Optional on-call duty service for customer incidents

Application support, deployment and configuration services:

  • Assistance in data migration of supplier records, product catalogs, user accounts and historical purchase order data
  • Creation of customer specific PDF and email templates
  • Optional creation of customer specific reports in SuiteCRM platform
  • Optional language support configurations
  • Optional customer specific user guides and training videos
  • Optional online training sessions

Application development services:

  • Programming of business specific requirements for the SuiteCRM platform
  • Interface development and maintenance